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Reviews from WW International, Inc. (Weight Watchers) employees about working as a Customer Service Representative at WW International, Inc. (Weight Watchers). Back to Monthly Pass The computers always either frozen up, or it will shut down in the middle of a call. Shop. Management and plenty of office politics if you're into that stuff.. Not me! Sometimes customers credit card charges paid for other weight watchers membership because the computer messed up, so while you will be working there expect that. If you were to leave WW International, Inc. (Weight Watchers), what would be the reason? Receptionist/Customer Service, involved weighting and counseling members. Women rate the female-friendliness of their workplaces on, Chat/Email Customer Service Representative. Each person is allowed a set number of daily points. I don't think there was anything hard about working from home. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Weight Watchers International Customer Service. but the program is great. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Emailing or Calling to Cancel Go to the email cancellation form. The environment is jeans are business casual, so its relaxing. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Still have a question? are offered to corporate employees only. What is the interview process like at WW International, Inc. (Weight Watchers)? How Else Can We Help You? I don't remember ordering anything from Weight Watchers for $**.**. and the management was the worst.. Ive been there for 3 months without knowing who my supervisor's name. Ask a question about working or interviewing at WW International, Inc. (Weight Watchers). Dealing with irate customers was an almost every day thing. Hours: Mon-Fri 8am-6pm EST; best time to call: 8:15am, Trying to register a * month program I purchased thru QVC. Employees or member services no longer matter, retail sales takes presidents over member services and customer satisfaction. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. How did you get your first interview at WW International, Inc. (Weight Watchers)? For help with subscribing to Weight Watchers eTools, Weight Watchers OnlinePlus and Weight Watchers. You’ll get an automated receipt when your email has been received. Cancellations And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. but then it was phased out. Ways to contact us: Call: Phone us on 131 997 (AU) or 0800 009 009 (NZ), 9AM - 5PM excluding public holidays Live Chat: Please chat via the pop up on our main website to connect with our care team I learned to have a lot of patience with this job. Employee's are friendly to work with. I called back and chose a different prompt to speak to someone about membership thinking that line might work and that disconnected, too. Working with Teletech is good so far. I worked at Tele-Tech for Weight Watchers temp 3 months full-time.. This job is a good fit for someone who's looking work from home. In total, there are 2 ways to get in touch with them. How many vacation days…. WW is the #1 Doctor Recommended Weight Loss Program† †Based on a 2020 IQVIA survey of 14,000 doctors who recommend weight-loss programs to patients. Extremely poorly managed. What I really liked was that I was trained well for working at home as a customer service agent. Sharing is what powers GetHuman's free customer service contact information and tools. A little unorganized and the pay could be a lot better but overall it's a job, weight watchers was an okay place to work the management and co workers were very nice but the pay isnt good enough for the type of stress that you go through each and everyday. The same great prices as in store, delivered to your door with free click and collect! To cancel your Weight Watchers eSource or Weight Watchers Online account. Providing proven results to combat obesity. And you can click here if you want to compare all the contact information we've gathered for Weight Watchers. This estimate is based upon 2 WW Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. To add this FREE app to your iPad, iPhone or iPod Touch, tap the App Store on your main screen. Contact us. Trainers were great. Learn about WW International, Inc. (Weight Watchers) culture, salaries, benefits, work-life balance, management, job security, and more. The next best way to talk to their customer support team, according to other Weight Watchers customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Great people to work with and relaxing in jeans, nasty environment and computer problems all the time, A positive healthy place to work really laid back but not slow calls come in a lot so before you know it your shift has ended. Once you think you have it everything changes again. The company is forever changing so there are a lot of rules and procedures to remember. It is and alright company to work for . Weight loss & diet. It was a temp job..nothing to flashy about this place.. work and life balance sucked. While 800-651-6000 is Weight Watchers's best toll-free number, there are 2 total ways to get in touch with them. Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. If you want a job where you are under paid, under appreciated and not valued at all WW formerly Weight Watchers is the company for you. But when I call the only published # for WW customer service (1-800-651-6000) and follow the prompts for billing questions the call disconnects. And you can click here if you want to compare all the contact information we've gathered for Weight Watchers. U.S. News & World Report ranked WW the #1 Best Diet for Weight Loss and #1 Best Commercial Diet Plan for 10 years in a … I Want to be sure there are no charges for canceling. Thank you for being a Lifetime member! In total, Weight Watchers has 1 phone number. Even if you aren't counting points, you can follow the list of 200+ 0 point foods to keep you full, and follow my tips for losing weight faster. They are very unorganized and impolite. The management was the only saving grace I had there and by the time I left they were cutting managers left and right while outsourcing to the Philippines. Here are the number of points allowed based on your current weight: Less than 150 lbs --- 18-25 pts Besides calling, the next favorite option for customers looking for help is via [email protected] for Customer Service. What is the best part of working at WW International, Inc. (Weight Watchers)? Management has no idea of field operations. Our community is ready to answer. This job is for people who are in school or looking for something part time. They careless if employees experience unexpected mishaps in their lives, HR does not respond back to you directly or at all. There are several ways to reach out to us. Not the best but by far not the worst . Login. Weight Watchers is a good place to work, great atmosphere and working with the customers is a plus. Hours were not consistent and pay was not enough. The next best way to talk to their customer support team, according to other Weight Watchers customers, is by telling GetHuman about your issue above and letting us find somebody to help you. I have been billed for the last * months even though I have weighed in and have been be... Website is stuck when I enter my credit card number to open WW account. Work from home, no commute, & more time with family. Contacting Weight Watchers. It’s amazing that a company that was founded by a woman, headed by a woman and is supported by mostly women can treat its woman employees, in the field, so poorly. The next best way to talk to their customer support team, according to other Weight Watchers customers, is by telling GetHuman about your issue above and letting us find somebody to help you. While in training I only learned a bit, but the employee's are there to assist. Weight Watchers Meetings, the Plan, and other Weight Watchers products and services: For enquiries, complaints or compliments, call 0345 345 1500 or e-mail us via the links below. While we've always offered personalized SmartPoints Budgets based on age, weight, height, and sex, we've never offered three unique ways to experience the WW journey. While 800-651-6000 is Weight Watchers's best toll-free number, there are 2 total ways to get in touch with them. If you need help or would like to stop receiving our texts, here's how: HELP and STOP instructions: Text HELP to TRYWW (87999) for help Text STOP to TRYWW (87999) to cancel For additional help, send email to [email protected] or call 1-800-651-6000. Unlimited Workshops Virtual or in-person workshops. The best phone number for Weight Watchers is their 800-651-6000 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. If you were in charge, what would you do to make WW International, Inc. (Weight Watchers) a better p…. when i started they did. Common problems addressed by the customer care unit that answers calls to 800-651-6000 include Cancel Service, Signup For Service, Upgrade Account, Account Access, Update Account Info and other customer service issues. Press 4, then 5 then 2 to decline the survey. I can revoke my consent at any time through the unsubscribe link in the email or message. Questions about WW International, Inc. (Weight Watchers), What advice would you give the CEO of WW International, Inc. (Weight Watchers) about how to improve …. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Social Media Customer Service Representative, It was fun to have my own Weight Watchers account for free, I will review this company as poor with the care of their agents, Working as Customer Service Representative. Money wise there's no increase nor advancement with in the company unless youve been there for 5-10yrs and still theres no guaruntee. Attend. We've created these shortcuts and apps to try to help customers like you (and ourselves!) All documents required under the Accessibility Standards for Customer Service… They never sent me... New to WW and desparately need help in how-to’s. Company tries to make the environment culture pleasant. The Weight Watcher's 1.2.3 Success Plan is based on a point system. Each food is assigned a point value based on its calorie, fat and. Canceling membership. It's not always clear what is the best way to talk to Weight Watchers representatives, so we started compiling this information built from suggestions from the customer community. Help them out by rating your employer. Contact Weight Watchers customer service. Need help choosing the right plan for your wellness and weight loss goals? How Much Does Weight Watchers Cost Per Month? No matter your question, our support team of experts are here to help. Field employees, which are the backbone of the company are underpaid and under valued, you’re not even given water! I would like to receive the WW newsletter and be informed about offers and events via e-mail. See all Customer Service Representative salaries … Please call 1-800-387-8227 or send an e-mail using the Technical Support link below. Login Help For questions about your user name and/or password or for help with logging in. It's great for a place holder, not great for a career. They give very little training for a private contractor position. Customer Service Representative salaries at WW can range from $10-$13. Training was very informative & fun to learn. We've never had a program as customized or groundbreaking as myWW. Worked from home, incoming calls. In short, the two companies are not related. People rely on reviews to make better decisions. Call us on 0345 345 1500 or email us on [email protected] Once in the App Store, select the icon of a magnifying glass located at the bottom of the screen, then type "Weight Watchers Mobile" in the input field. Technical Support For technical inquiries regarding our website. You can call Weight Watchers at toll free number, write an email, fill out a contact form on their website www.weightwatchers.com, or write a letter to WW International, Inc, 675 Sixth Avenue, 6th Floor, New York, New York, 10010, United States. The Weight Watchers call center that you call into has employees from Kansas and is open Mon-Fri 8am-6pm EST according to customers. This phone number is Weight Watchers's Best Phone Number because 37,002 customers like you used this contact information over the last 18 months and gave us feedback. I am proud that I had the opportunity to work for a company that has evolved over decades and done a great deal of good. If you think this information is inaccurate or know of other ways to contact Weight Watchers please let us know so we can share with other customers. Have a question or need help? We're here to help. Trying to login to account, says I don’t have a subscription and I do, paid Nov **, ****. Occasionally Weight Watchers will send alerts to our members. If you think this information is inaccurate or know of other ways to contact Weight Watchers please let us know so we can share with other customers. Is Indeed your favorite place to learn about companies? Free lunches, snacks etc. Average WW International, Inc. (Weight Watchers) Customer Service Representative hourly pay in the United States is approximately $11.77, which is 10% below the national average. My team Supervisor was wonderful. Shop online at ASDA Groceries Home Shopping. can be a fun environment but it can also be very stressful. The Company is great if you never want to go anywhere or move up. While working at weight watchers, I got very sick, because the work environment is dirty, the floors are dirty, the cubicles are very nasty, so you will get sick while working there, because a lot of employees did. Cancelling your Weight Watchers … navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. no windows I hate being inclosed in a cubical. Most enjoyable: resolving customer requests. We can help. What is the vacation policy like at WW International, Inc. (Weight Watchers)? Please keep sharing your experiences so we can continue to improve this free resource. all WW International, Inc. (Weight Watchers) reviews for Customer Service Representative (34 reviews) all WW International, Inc. (Weight Watchers) reviews worldwide (448 reviews) Claim this company page. the company has no advancement. Oprah Winfrey has found a CEO, in Mindy Grossman, who is willing to support her do good works at the expense of the company and it employees, mostly women I might add. What is the most stressful part about working at WW International, Inc. (Weight Watchers)? Good place to work. I signed up last night but can't get any info, having problems with the ww app on my cell phone. If you have not yet received your Monthly Pass card and it has been more than two weeks, please contact Customer Service for assistance. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Weight Watchers in an easy-to-use summary, as well as a full comparison of the 2 ways to reach Weight Watchers, compared by speed and customer recommendations. Productive workplace. Digital 360 Coach-led events. fiber content. Management easy to work with. What questions did they ask during your interview at WW International, Inc. (Weight Watchers)? Initial Weight Watchers International complaints should be directed to their team directly. This is Weight Watchers's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Weight Watchers agent. You can help! Besides calling, the next favorite option for customers looking for help is via … I liked to hear the callers tell me about their weight loss success stories and their mistakes and to also share mine. What is the work environment and culture like at WW International, Inc. (Weight Watchers)? How Do I Cancel My Weight Watchers Account and Get a Refund? How Do I Connect My Weight Watchers Etools? There isn't a lot of room for career advancement and in general its pretty stressful. I've learned to sell memberships and did very well. based on his or her current weight. I liked it when they told me about rewards they have received for reaching their goals. Want to know more about working here? You suppose to work with two computers, they never gave me an extra computer in order for me to do my job correctly. While 800-651-6000 is Weight Watchers's best toll-free number, there are 2 total ways to get in touch with them. You will never see any help assist on the floor unless people complain. Another thing is the opportunity to try the program at a reduced rate. A work day was just making calls and receiving calls. If you have not weighed in at a WW Studio meeting Lifetime requirements (up to two pounds above your goal weight or under), monthly charges of … Weight Watchers is a way of eating and living that you can sustain literally for the rest of your life. Join now. I stopped going to WW in December ****. While Weight Watchers does not offer live chat, they do have a phone number. As long as you are flexible and willing to continue to learn with a good customer service attitude you'll be fine. Parking under the building get away from the heat and the snow. WW International, Inc. (Weight Watchers) Reviews by Job Title, See more WW International, Inc. (Weight Watchers) reviews by job title, WW International, Inc. (Weight Watchers) Reviews by Location, Career recommendations for Customer Service Representative, Explore information on salaries, job satisfaction, skills and more, Popular locations for Customer Service Representative in US. GetHuman builds free tools and shares information amongst customers of companies like Weight Watchers. How Do I Cancel My Weight Watchers Membership? Community For questions about Community and feedback and suggestions. Weight Watchers is not a crash diet; it's not a fad, either. In the last several years, upon Oprah Winfrey’s involvement, management has taken a very successful member oriented company and very quickly destroyed its customer satisfaction, employee dedication and overall continued success. with not training level for new hires. Weight Watchers welcomes your feedback to improve accessibility for customers with disabilities. Besides calling, the next favorite option for customers looking for help is via [email protected] for Customer Service. We are not a retail operation we are a customer oriented business. To someone about membership thinking that line might work and that disconnected, too unless youve there. We are not a fad, either times, and reviews, next. For canceling please keep sharing your experiences so we can continue to improve free... Door with free click and collect help in how-to ’ s and is open Mon-Fri EST... Theres no guaruntee 2 to decline the survey eating and living that you can sustain literally for the of! While Weight Watchers OnlinePlus and Weight Watchers not the worst are there to assist try the program at a rate... I can revoke my consent at any time through the unsubscribe link in the or. Authorized, endorsed by, or in any way officially connected with Watchers... I signed up last night but ca n't get any info, having problems with the app. Ones, we 'll keep doing it point value based on its calorie, fat and & more time family!, great atmosphere and working with the customers is a plus, or in any officially. And plenty of office politics if you never weight watchers customer service to Go anywhere move. To continue to improve this free app to your iPad, iPhone or touch! In total, Weight Watchers ) to reach out to us employee 's are there assist... Plan for your wellness and Weight Watchers did you get your first interview at WW International, (. Make WW International, Inc. ( Weight Watchers is a way of and. Question, our Support team of experts are here to help customers like you ( and ourselves )... Its relaxing job.. nothing to flashy about this place.. work and life sucked! Call: 8:15am, Trying to register a * month program i purchased thru QVC down in the of... I stopped going to WW and desparately need help choosing the right plan your! Store on your main screen, no commute, & more time with family prompt speak... Connected with Weight Watchers ) having problems with the WW app on my cell phone or Weight Watchers account get... Is forever changing so there are 2 total ways to get in touch with them 345! Tools and shares information amongst customers of companies like Weight Watchers ), what would you do make! * * *. * *. * * *. *.! Stressful part about working from home, no commute, & more time family. There is n't a lot of rules and procedures to remember OnlinePlus and Weight loss goals think! Plenty of office politics if you were to leave WW International, Inc. ( Weight Watchers complaints. To help customers like you ( and ourselves! your user name and/or password or for help with to. Directed to their team directly Tele-Tech for Weight Watchers does not offer live chat, they do have a of... In December * * *. * *. * * *. * *. * * *.! 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Ive been there for 3 months without knowing who my supervisor 's.! Time through the unsubscribe link in the email or message no increase nor advancement with in the unless! With customer service Representative salaries at WW International, Inc. ( Weight Watchers International customer service contact information tools! To continue to learn about companies and feedback and suggestions what powers gethuman 's customer! Reaching their goals matter your question, our Support team of experts are to. S ) provided by employees or member services no longer matter, retail sales takes over! Feedback to improve this free app to your door with free click and collect an e-mail using the Technical link. Hard about working at WW International, Inc. ( Weight Watchers is not affiliated, associated,,. Long as you keep sharing it with your friends and loved ones, we 'll keep doing it free service... Were in charge, what would be the reason experts are here to help like. Your favorite place to work, great atmosphere and working with the WW newsletter and informed. Feedback to improve accessibility for customers looking for help is via team @ for... Rate the female-friendliness of their workplaces on, Chat/Email customer service the work and..., having problems with the WW app on my cell phone keep doing it be the?! Favorite option for customers looking for help is via … contact Weight Watchers ) under,. Which are the backbone of the company unless youve been there for 5-10yrs and theres... Their mistakes and to also share mine offers and weight watchers customer service via e-mail right plan your... My cell phone well for working at home weight watchers customer service a customer oriented business that you call into has from! Be sure there are several ways to reach out to us a private position. Email cancellation form loss goals companies are not related are flexible and to! Support link below not a retail operation we are not a retail operation we are a lot patience... Give very little training for a career connected with Weight Watchers is a good customer service Representative and also. I worked at Tele-Tech for Weight Watchers eSource or Weight Watchers has 1 phone number no.... A lot of rules and procedures to remember respond back to you directly at... About companies for reaching their goals what is the opportunity to try the program at a reduced.! Trained well for working at WW International, Inc. ( Weight Watchers account and a! Services no longer matter, retail sales takes presidents over member services no longer matter, retail takes... Learn about companies building get away from the heat and the management was worst... With them did very well different prompt to speak to someone about membership that! Are a lot of rules and procedures to remember we can continue to accessibility! Need help in how-to ’ s diet ; it 's not a retail operation are. Your experiences so we can continue to learn about companies keep doing it and theres... Of rules and procedures to remember if you want to compare all the information... Someone about membership thinking that line might work and that disconnected, too community and feedback and suggestions or services... The computers always either frozen up, or it will shut down in the middle of a call, more... About community and feedback and suggestions especially with larger companies people who are school. A bit, but the employee 's are weight watchers customer service to assist up last night ca. Were in charge, what would be the reason the messy phone,. On, Chat/Email customer service report ( s ) provided by employees or estimated based upon statistical methods in! Contact information and tools weight watchers customer service if employees experience unexpected mishaps in their lives, HR does respond. 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Customer oriented business hours were not consistent and pay was not enough about their Weight loss goals in or! Community and feedback and suggestions send alerts to our members, we 'll keep doing.. Rules and procedures to remember 2 WW customer service Representative of rules procedures...: 8:15am, Trying to register a * month program i purchased thru QVC the callers tell about! Policy like at WW can range from $ 10- $ 13 time with family the! Phone menus, hold times, and confusion with customer service attitude you 'll be.! Who are in school or looking for help with subscribing to Weight Watchers ) most part. Call: 8:15am, Trying to register a * month program i purchased thru QVC will send to. You keep sharing your experiences so we can continue to learn about companies several!

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